Privacy Policy
Effective Date: Aug. 21st, 2026
Last Updated: Sep. 17th, 2026
At SHANDONG EXPLORER NEW MATAERIALS CO.,LTD. ("we," "us," or "our"), we respect your privacy and are committed to protecting the personal information you provide when visiting our website http://kepuluo.com/ (the "Website"), contacting us, requesting a quotation, or using our services.
This Privacy Policy explains what information we may collect, how we use and protect it, when we may share it, and what choices you may have regarding your personal information.
By using our Website or submitting information to us, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
Depending on how you interact with us, we may collect the following types of information.
Information You Provide to Us
When you contact us, request a quotation, submit an inquiry, or communicate with us, you may provide:
Full name
Company or business name
Business email address
Phone number or WhatsApp number
Country, region, or postal code
Product and packaging requirements
Required container dimensions, capacities, and quantities
Preferred container materials, such as plastic or IBC
Printing, finishing, and customization requirements
Artwork, logo, or design-related information
Shipping or delivery information
Any other information you voluntarily provide in your inquiry or communication with us
You are not required to provide more information than is reasonably necessary for us to respond to your inquiry or provide the requested service.
Information Collected Automatically
When you visit our Website, certain information may be collected automatically, such as:
IP address
Browser type and version
Device type
Operating system
Pages visited
Date and time of visits
Referring website or source
General Website usage and interaction information
This information may be collected by our web server for website operation, security, maintenance, and troubleshooting purposes.
We do not use automatically collected server-log information for advertising profiling or unrelated marketing purposes.
Intellectual Property and Design Submissions
Any artwork, logos, designs, product images, or other creative materials you submit to us remain your property or the property of the relevant rights holder.
We will use such materials only as reasonably necessary to respond to your request, prepare quotations, provide customization services, manufacture requested products, or fulfill related business purposes.
We will not use your product images, packaging designs, logos, or related materials for marketing, portfolio, promotional, or case-study purposes without your prior consent.
You represent that you have the necessary rights to submit such materials and that your submission does not infringe the rights of any third party.
2. How We Use Your Information
We may use the information we collect to:
Respond to inquiries and messages
Provide product information and quotations
Understand your packaging requirements
Recommend suitable packaging solutions
Communicate with you regarding inquiries or orders
Process and manage orders
Coordinate production, shipping, and delivery
Provide customer service and after-sales support
Improve our products, services, and Website
Prevent fraud, misuse, or unauthorized activity
Comply with applicable legal and regulatory requirements
Carry out other purposes disclosed to you when the information is collected
Where required by applicable law, we will obtain your consent before using your information for certain marketing or similar purposes.
Processing that is reasonably necessary to respond to your request, provide quotations, enter into or perform a contract, or fulfill an order may be carried out on an appropriate lawful basis permitted by applicable law.
3. Facebook and Meta Lead Ads
We may use Meta or Facebook lead-generation forms to allow potential customers to contact us.
When you submit information through a Meta Lead Ad form, we may receive information you choose to provide, such as your name, email address, phone number, company information, or product requirements.
We may use this information to:
Respond to your inquiry
Provide quotations
Recommend suitable packaging solutions
Communicate with you regarding your request
Meta may also process your information independently in accordance with its own privacy policies and terms.
For more information regarding Meta's privacy practices, please review Meta's Privacy Policy.
We will not use lead-form information for unrelated marketing purposes where applicable law requires additional consent or another lawful basis.
4. Email and WhatsApp Communications
If you provide an email address or WhatsApp number, we may use it to respond to your inquiry, provide quotations, discuss product specifications, communicate regarding orders, or provide customer support.
If you communicate with us through WhatsApp or another third-party communication platform, your use of that platform may also be subject to the platform provider's own privacy practices and terms.
We will not use your contact information for unrelated purposes unless permitted by applicable law.
Where we send marketing communications, you may request to stop receiving such communications at any time.
Opting out of marketing communications will not prevent us from sending necessary transactional or service-related messages, such as quotations, order updates, shipment information, or after-sales support communications.
5. Cookies and Similar Technologies
Our Website may use cookies that are necessary for normal website operation, session management, security, and functionality.
We do not intentionally use advertising or marketing-oriented tracking cookies or pixels unless otherwise disclosed to you.
You may delete or block cookies through your browser settings. However, disabling certain cookies may affect Website functionality or your browsing experience.
6. How We Share Your Information
We do not sell your personal information.
We may share personal information with third parties where reasonably necessary to operate our business, respond to inquiries, fulfill orders, provide services, or comply with legal obligations.
Such third parties may include:
Website hosting and technology providers
Email and communication service providers
CRM or customer management service providers
Logistics, freight, and shipping providers
Business and professional service providers
Government authorities or other parties where disclosure is required by law
Where third parties process personal information on our behalf, we expect them to handle such information only for legitimate business purposes and in accordance with applicable requirements.
7. International Data Transfers
Because we serve customers internationally and may work with service providers located in different countries, your personal information may be processed, accessed, stored, or transferred outside your country or region.
Different countries may have different data protection laws.
Where cross-border processing or transfer is subject to applicable legal requirements, we will handle such transfers in accordance with applicable law.
8. Data Retention
We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including:
Responding to inquiries and providing quotations
Processing and delivering orders
Maintaining business and financial records
Complying with applicable legal, tax, accounting, or regulatory obligations
Resolving disputes
Enforcing agreements
Protecting legitimate business interests
Even if you request deletion of your personal information, we may retain certain information where retention is required or permitted by applicable law, including transaction records, contracts, accounting records, tax records, or information necessary to establish, exercise, or defend legal claims.
When personal information is no longer reasonably required, we may delete, anonymize, or otherwise dispose of it in accordance with applicable requirements.
9. Data Security
We take reasonable administrative, technical, and organizational steps designed to reduce the risk of unauthorized access, disclosure, alteration, misuse, or loss of personal information.
However, no method of transmission over the Internet, electronic communication, or data-storage system can be guaranteed to be completely secure.
You should therefore take appropriate precautions when providing information online.
If you believe that your interaction with us is no longer secure or that your personal information may have been compromised, please contact us using the information provided below.
10. Your Privacy Rights
Depending on your location and applicable law, you may have certain rights regarding your personal information.
These rights may include the right to:
Request access to personal information we hold about you
Request correction of inaccurate or incomplete information
Request deletion of personal information
Object to or restrict certain processing activities
Withdraw consent where processing is based on consent
Exercise other rights provided by applicable law
These rights are subject to applicable legal requirements and exceptions.
We may not be able to delete information that we are legally required to retain or that is reasonably necessary to complete a transaction, perform a contract, maintain required business records, or protect legitimate legal interests.
To exercise an applicable privacy right, please contact us using the contact details provided below.
We may request information reasonably necessary to verify your identity and process your request.
11. European Economic Area and UK Users
If you are located in the European Economic Area ("EEA") or the United Kingdom ("UK"), applicable data protection laws may provide you with additional rights.
Where applicable, we may process personal information based on one or more of the following legal bases:
Your consent
Performance of a contract
Steps taken at your request before entering into a contract
Compliance with legal obligations
Legitimate business interests, where permitted by applicable law
Where processing is based on consent, you may withdraw your consent at any time.
Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.
You may also have the right to submit a complaint to the relevant data protection authority in your country.
12. California and Other U.S. State Privacy Rights
Depending on your state of residence and applicable law, you may have additional privacy rights regarding your personal information.
Such rights may include rights to request access, correction, deletion, or information concerning the categories of personal information collected and how such information is used or disclosed.
Where applicable law provides additional rights, we will process eligible requests in accordance with applicable legal requirements.
You may contact us using the information provided below to exercise applicable privacy rights.
13. Third-Party Websites and Services
Our Website may contain links to third-party websites, platforms, or services, including social media platforms, communication services, logistics services, or other external websites.
We do not control and are not responsible for the privacy practices, content, or security of third-party websites or services.
We encourage you to review the applicable privacy policies of third-party services before providing them with personal information.
14. Children's Privacy
Our Website and services are intended primarily for businesses and general audiences and are not specifically directed toward children.
We do not knowingly collect personal information from children where such collection is prohibited by applicable law.
If you believe that a child has provided personal information to us inappropriately, please contact us so that we can review the situation and take appropriate action where required.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, Website functionality, services, legal requirements, or third-party services.
When we update this Privacy Policy, we may revise the "Last Updated" date shown at the top of this page.
We encourage you to review this Privacy Policy periodically.
16. Contact Us
If you have questions about this Privacy Policy, our privacy practices, or your personal information, or if you wish to exercise applicable privacy rights, please contact us:
Company: SHANDONG EXPLORER NEW MATAERIALS CO.,LTD.
Website: http://kepuluo.com/
Privacy Policy URL: http://kepuluo.com/About.aspx?ClassID=39
Email: limin@kepuluo.com
Address: Linyi City, Shandong Province, China
Country: China
17. Governing Law and Dispute Resolution
This Privacy Policy shall be governed by the laws of the People's Republic of China, subject to any mandatory rights or protections that may apply to users under the laws of their jurisdiction.
Nothing in this Privacy Policy is intended to limit any mandatory privacy or data-protection rights that cannot lawfully be waived.
Any dispute arising from or relating to this Privacy Policy should first be addressed through good-faith negotiation.
If the dispute cannot be resolved through negotiation, either party may pursue available legal remedies before a court or other competent authority having jurisdiction.